Workforce and Maintenance Optimization

Solutions built to optimize workforces in service industries. Productivity improvements in the order of 20%-30% through optimal workforce design, machine learning forecasting and real-time dispatching in large-scale companies.

Workforce Optimization Software

Maximize Workforce Efficiency with Workforce Optimization Software

The Workforce Optimization Software helps you make the right size, skillset mix, and territory structure decisions for your field workforce. From creating detailed work demand plans to identifying bottlenecks and exploring upskilling opportunities, our solutions empower you to build optimized workforce plans and schedules in any situation.
Serco Logo
"We were operating at 2.8 job per man per day and this optimization has taken us to 4 jobs per man per day. We can see that there is an opportunity to get to 5 jobs per man per day."

Dynamic Scheduler

An optimization solution that significantly improves job-per-man productivity

The solution creates optimized daily schedules for each technician, maximizing SLA adherence and minimizing travel time and idle time.

  • Overnight & Real-time Optimization
  • Decision Focused
  • Ease of Integration


The Complete Guide to Workforce Optimization

Written for business leaders looking to improve workforce planning and scheduling decisions with optimization.

Workforce Optimizer

Workforce optimization dashboard

Improve margins by 15% through optimal design with this strategic optimization solution

Leveraging proprietary mathematical models to address strategic issues like ideal workforce size, shift configuration and employees skillset. Utilized by a leading facility management company to determine the ideal teams in charge of service delivery in customers facilities.

  • Transparency on Demand & Capacity
  • Optimal Workforce design
  • Standardization and Benchmarking facilities

Serco Logo
"London Cycle Hire Scheme experienced a record hire month in November with very good full and empty distribution metrics."

Bike Sharing

Bike sharing real time application view

Optimizing the London Cycle Hire Scheme for Serco

Improve asset turnover and customer satisfaction through real-time forecasting and optimized station inventory.

  • Machine Learning Techniques
  • Optimal Bike Distribution and Maintenance
  • Monitoring in Real-Time