The Complete Guide to Workforce Optimization
Written for business leaders looking to improve workforce planning and scheduling decisions with optimization, this guide gives you a systematic approach that allows you to achieve the perfect balance between profitability, customer satisfaction and employee satisfaction.
This 6-part guide spans topics such as,
This 6-part guide spans topics such as,
- Cataloging employee skills and work activities
- Benchmarking performance metrics
- Handling uncertainty with forecasting and capacity planning
- Operational scheduling, tactical and strategic planning
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