Learn more about DecisionBrain’s commitment to data protection, security, and compliance.
Protecting Your Data,
Powering Your Decisions
Enterprise Grade Security
At DecisionBrain, security isn’t an afterthought — it’s the foundation of our AI solutions that empower operational excellence.
In an era where AI drives mission-critical decisions across planning, scheduling, and logistics, trust is everything. That’s why our intelligent decision-support solutions are built with security and compliance at their core.
We take a proactive, end-to-end approach to safeguarding data and systems — from infrastructure to application level. Our teams continuously monitor, identify, and resolve vulnerabilities to ensure your data, operations, and innovations remain secure.
Any Questions? Contact Our Team!
Compliance & Certifications
Our commitment to trust and operational excellence extends beyond technology — it’s verified through internationally recognized standards.
DecisionBrain is certified under the International Organization for Standardization (ISO), reflecting our dedication to secure, compliant, and high-quality operations.
ISO 27001 Certification
The global standard for our Information Security Management System (ISMS), ensuring a robust, systematic framework for managing and protecting DecisionBrain’s and our clients’ sensitive information assets.
ISO 27017 Certification
A specialized code of practice specifically for cloud service security, guaranteeing we provide and manage our cloud services with superior security controls for both DecisionBrain and our clients.
ISO 27018 Certification
The key standard – demonstrating our commitment to client data privacy. It provides specific controls for protecting Personally Identifiable Information (PII) hosted on our cloud services, fully supporting your GDPR compliance.
ISO 9001 Certificate
The standard for our Quality Management System (QMS), assuring you that DecisionBrain maintains consistent excellence in the development, delivery, and support of our optimization solutions and services.
Compliance FAQ
Yes. DecisionBrain is fully certified according to the ISO/IEC 27001 standard for Information Security Management Systems (ISMS). This certification ensures that our processes meet international best practices for managing information security risks.
DecisionBrain maintains ongoing compliance through a proactive Information Security Management System (ISMS) review process. Periodic internal audits and gap analyses help us strengthen our security posture and continuously improve compliance practices.
ISO/IEC 27017 defines best practices for cloud security management, helping organizations protect data in cloud environments. ISO/IEC 27018 focuses on cloud data privacy and the protection of personally identifiable information (PII), ensuring compliance with GDPR and global data protection standards. Together, they strengthen cloud security, data privacy, and regulatory compliance for cloud-based services. Read more about these certification here.
Yes. DecisionBrain uses industry-leading encryption standards to safeguard all client data both in transit and at rest, in full compliance with GDPR Article 32 and ISO/IEC 27001 requirements.
- Data in transit is protected using TLS 1.2+ protocols.
- Data at rest is encrypted using AES-256 encryption.
- Encryption key management follows strict internal policies and access control procedures, ensuring confidentiality and integrity of all client information.
Yes. DecisionBrain is fully compliant with the EU General Data Protection Regulation (GDPR) and adheres to Data Processing Agreement (DPA) requirements under Article 28 (EU providers) and Article 46 (non-EU providers). We apply strict privacy and data protection measures — including data minimization, encryption, and access control — to ensure responsible management of personal and organizational data. Our compliance is reinforced by alignment with ISO/IEC 27018, the international standard for protecting Personally Identifiable Information (PII) in cloud environments.
We comply with the EU General Data Protection Regulation (GDPR). We act as a data processor and follow all obligations related to data protection, transparency, and user rights.
Security FAQ
DecisionBrain’s AI system is highly secure against data misappropriation, unauthorized access, and tampering. We apply advanced cybersecurity and infrastructure protection protocols, including:
- Secure Kubernetes clusters with TLS encryption for all data in transit.
- Granular access controls (RBAC) to enforce the principle of least privilege.
- Regular vulnerability scanning and annual third-party penetration testing.
- Immutable deployment pipelines with version control via Git and automated CI/CD integrity checks.
This multi-layered security model ensures data confidentiality, integrity, and availability, protecting our AI-driven solutions from any unauthorized manipulation or misuse.
DecisionBrain uses a comprehensive, multi-tool defense strategy to safeguard all systems and data assets. Our core technologies include:
- Encryption: BitLocker and FileVault for device-level encryption.
- Anti-Virus Protection: Real-time malware detection and automatic updates.
- Secure Access: VPNs, Keycloak MFA, TLS/mTLS for encrypted authentication.
- System Monitoring: Prometheus and Grafana for performance and security alerts.
- Vulnerability & Code Analysis: SonarQube for code quality and Trivy for image scanning.
Together, these technologies reduce security risks by around 90% based on recent security benchmarks, in alignment with industry best practices and ISO 27001 standards.
Yes. DecisionBrain follows a NIST-aligned Incident Response Procedure that ensures fast and transparent handling of all security events. This framework minimizes potential impact and supports continuous improvement of our security posture.
We use automated alerts and dedicated incident response teams to ensure immediate action and user notification if any personal or client data is affected.
DecisionBrain relies exclusively on leading public cloud providers for hosting, leveraging their state-of-the-art physical and environmental controls. In addition to these measures, we maintain strong physical and endpoint protections, including controlled office access, encrypted workstations (BitLocker or FileVault), and automatic updates with antivirus protection to keep sensitive data secure across all access points.
We perform regular backup integrity checks and test our recovery process to verify that data can be successfully restored. Backup jobs are continuously monitored and validated.
