Custom Workforce Optimizer and Dynamic Scheduling

Improve productivity and reduce idle time

Improve productivity up to 40%

  • Minimize travel & idle time
  • Maximize SLA adherence
  • Customized workforce design
Complete this form to learn more about how we can help you get the most return from your workforce.

Image

Ideal for organizations with field teams of at least 300 and unique or complex requirements, like:

  • Facilities and staff are geographically distributed and may spend a lot of time traveling
  • The work may be a mix of regular recurring maintenance and reactive jobs
  • Last-minute situations require adjustments that have ripple effects on the schedule
  • Different skills and/or equipment availability must be considered
  • Allowable visit windows may vary
  • Customer priorities and service level agreements vary

Our experience spans both strategic planning and operational schedule and includes:

  • Scheduling of elevator repair and maintenance technicians
  • Optimized redistribution of bikes for a major bike hire/sharing scheme with 12,000 bikes across 800 stations in a congested city.
  • Scheduling of field service technicians who perform both reactive and preventative maintenance of commercial real estate properties (HVAC systems, etc).
  • Scheduling of healthcare sales reps and service providers to doctor’s offices and hospitals with limited visit windows
  • Strategic planning for a field services company, including determining optimal workforce size, skillset mix, shift structure, and mix of full-time vs contract work
Image