Field Service Management


Field Service Management is an industry experiencing significant growth, where increasing competition is putting pressure on margins and generating a wave of consolidation. Customers are increasing their expectations in terms of service quality and responsiveness. To stay competitive, businesses need to leverage technology to control margins and deliver quality service on strict deadlines.


The Problems We Solve


Our advanced analytics solutions enable companies to optimize their mobile workforce, ensuring demand is delivered according to SLA specifications with high productivity. This is achieved through:

  • Optimal planning and scheduling of work orders
  • Real-time response to unexpected events
  • Cooperation across planners and focus on the most pressing issues first
  • Right-sizing of the workforce

Benefits


After the implementation of our optimization and decision support systems, our customers can improve:

  • Workforce Productivity
  • Traveling Time
  • SLA adherence


Customer References